We do not provide for the possibility of exchanging products in our stationary stores, which is due to the fact that we have separate warehouses.
To replace the product with a different size or color, return the product according to the instructions below, and then place a new order for the products of your choice.
If you want to return a product, you have 14 days to do so from the date of purchase. You don't need to give a reason. All you have to do is complete the return form, attach the receipt and send the ordered products intact to the following address:
Exchanges and returns do not apply to personalized products.
We will refund to the bank account number provided in the form. The payment return period may be up to 14 days, in accordance with applicable legal regulations.
The cost of shipping is borne by the customer.