For all products purchased in the store, you are entitled to rights due to defects constituting the non-compliance of the goods with the contract for a period of two years from the date of purchase in accordance with the Act of 30 May 2014 on consumer rights.

To file a complaint, download and fill in the complaint form below. The goods under complaint, together with the receipt and the completed form, should be sent to the following address:

Online shop

Oporowska 62

53-434 Wrocław


The cost of shipping is borne by the customer.

After receiving your application, the complaint will be considered and we will notify you by e-mail.


Complaint form